As an Admin, you can cancel an active card anytime. There are many reasons why you need to cancel an active card. Reasons can be if the card is lost, or stolen, or if your chapter is having an officer transition.
Here’s how you can cancel a purchase card:
1. From the Banking Dashboard, go to the Purchase Cardtile.
2. On the Purchase Card Summary Page, choose the cardholder that needs funds removed.
- Click the cancel card button with the (X)sign.
3. Provide the reason for canceling the card.
4. After submitting your reason, the card will be canceled immediately and all funds from the specified will be unloaded.
- Funds that are unloaded from the card will be credited back into the chapter’s bank account.