Warning Calls
Once greekbill has received approval from the chapter to send a member to collections, the member will receive 2 warning calls before a collections account with Parson Bishop is opened:
- Warning Call #1: A 14-day warning with notice of debt and directions to contact greekbill to discuss their account or to submit payment will be provided.
- Warning Call #2: A 7-day warning with notice of debt with the addition of a 30% Non-Refundable Past Due Collections Fee added if the account remains unpaid. Directions to contact greekbill will again be provided.
Phase I
After Warning Call #2 is placed and the 7-day notice expires, the account balance will be transferred to Parson Bishop. This review process begins which takes approximately seven days to complete. The balance will be the member’s principal balance with the addition of the 30% Non-Refundable Past Due Collections Fee. With each new account submitted for collections, Parson Bishop will attempt to contact the member by phone and mail letters up to four times over an approximately 45-day period. Credit Reporting does not occur in this phase.
Any communication about the debt should go directly to Parson Bishop at 1-800-735-7952.
Phase II
If no payments are collected during Phase 1, an extensive effort is required and the account will subsequently be transitioned into Phase 2. The account will remain open in this phase for approximately 60-90 days. A Parson Bishop Representative will attempt to contact the member to resolve the debt and will continue to do so until the debt is either collected or is deemed uncollectible at this time.
Any communication about the debt should go directly to Parson Bishop at 1-800-735-7952.
Phase III
Accounts that do not respond to all the efforts outlined above are very difficult accounts that do not intend to pay. Once the efforts in Phase II are completed without success, Parson Bishop then will report the member to all major national credit reporting agencies as an unpaid collection account. This designation on a credit report may prevent the person from obtaining credit until they pay the account. Credit lenders may advise the person to clear their obligation before a loan can be granted. The mark on the member’s credit report will last up to seven years.
* It is highly important to note that if a member contacts their chapter admin or greekbill during Phase I, II, and/or III, they will be directed to Parson Bishop. Communication between greekbill and member, and member and chapter, should cease. *
Any communication about the debt should go directly to Parson Bishop at 1-800-735-7952.