There are two types of AutoPay.
1. Auto Pay With A Payment Plan - If you elect Auto Pay and have an established payment plan, whatever account you have on file will cover the 'Current' balance on the chapter's scheduled due date. If the member pays before the due date and the balance is $0.00, it will not process on the due date. If they partially pay, the remaining amount will process.
2. Auto Pay Without a Payment Plan - If the member signs a payment plan and chooses Auto Pay, the amount scheduled will process on the due date until the balance is $0.00.
HELPFUL TIPS:
- Timing - Auto Pay processes at 12:01 AM on the payment plan due date
- Setting Up Auto Pay For the First Time - If you sign the payment plan ON the 1st due date and set up Auto Pay, you have already missed the scheduled Auto Pay for that day and need to make an on-time payment to cover that first installment because it will not process.
- Making An Additional Payment - If you are on a payment plan with AutoPay set up and elect to make an additional payment, the system will not recognize the off-schedule payment as part of the Auto Pay. The total due amount will be pulled on the scheduled Auto Pay date. The payment will, however, shorten your payment plan. Once your current balance is $0.00, Auto Pay automatically turns off because the system shows you already have the payment covered.
- Revising The Auto Pay Amount - Auto Pay will ONLY cover the amount outlined in the scheduled payment plan. If additional charges are added to the account throughout the payment plan, it will increase the current due amount. To increase or decrease the Auto Pay amount, a new payment plan will need to be established and signed by the member, and the old payment plan will need to be unassigned or removed.